Restart your cellular gadget and make sure you can see “ 8 ” network and signal bar on the best still left of one's monitor.
I would want to replace or swap my SIM with eSIM, how can I do that? Just fall by any of our 8 service centres – the account holder needs to be existing for an in-person verification. At the moment, we don't demand any fees.
How will I be billed for my cell plan? We are going to constantly deduct your approach cost from a eight wallet harmony initial.
Choice one: You may check with your family members that registered your present-day cell decide to perform the port-in course of action for you personally.
Is 4G destined to be taken off? No – 4G will keep on being operational in the course of and immediately after our 5G rollout. In several destinations, devices will nonetheless use 4G when 5G is not really offered.
Do I want to change strategies to utilize 5G? When you’re not currently on our Lucky 8 or Triple 8 prepare, you can certainly enhance your plan by way of your eight account. Excellent information for Triple Eight consumers – welcome to 5G! Your update will take place automatically on our start day!
How can I get evidence of mobile possession? Simply just ship us a ask for at [email protected] or head to any of our
ollect and activate your SIM card. Convey alongside your affirmation e mail/SMS along with you as well as staff members will activate the SIM card and you can begin using your companies!
For SMS, there will be no issues to receive OTP, but our ideas tend not to include things like outgoing Global SMS at the moment.
I'm travelling soon; am i able to activate After i am overseas? To keep the account protected, all eight SIM cards needs to be activated in Singapore just before use. We recommend you activation your provider once you get it!
I've installed my eSIM but can't seem to get related, what really should flyer printing I do? Below’s some rapid troubleshooting techniques:
Am i able to sign on if I'm a company owner? Not at the moment – but we’re engaged on it! In the meantime, you should compose to us at [email protected].
How do I deal with my account and renewals for my Knowledge-only SIM? Log in to the eight account utilizing your thirteen digits Assistance Amount to view your prepare aspects, wallet equilibrium, and renewal standing. OTPs will probably be despatched to your registered e mail handle.
Does roaming covers calls and SMS? Completely! Our strategies consist of 288 minutes of roaming phone calls—no matter whether you’re contacting back again to Singapore or building neighborhood phone calls while in the state you’re checking out.